Technology Policies | American Jewish University

Student Technology at AJU

This page outlines the technology required to be successful in this course and tools you may encounter to supplement course materials and enhance your learning experience. You'll also find links to important resources available to you through American Jewish University.

Technology Requirements & Resources

Each student at American Jewish University must have a device that allows for access to our Learning Management System (LMS) and corresponding materials. This is a requirement of enrollment at American Jewish University. AJU has made every effort to ensure that this material is available on a multitude of different devices/operating systems.

You may need to have access to the following technology for your courses:

Computer or tablet (see below for specifications on minimum hardware)
Reliable internet connection for device/computer (wi-fi or ethernet recommended)
Built-in or external speakers, headphones, or similar for audio playback.
Canvas learning management system (LMS)
Google, Chrome, or Mozilla Firefox web browser
Word-processing software (the full Microsoft Office 365 is available for students to download, courtesy of AJU, upon enrollment in an accredited program)
Additional tools may be required for courses in this program. Review the syllabus for information on required materials and tools.

You may need to be proficient in performing the following tasks:

Navigating the Canvas LMS
Accessing links to videos and websites
Creating and saving documents

Distance Education Students

Much of AJU’s course and curricular content for distance education programs is delivered in an electronic format, so each student must possess a device that allows for access to the Zoom videoconferencing tool, Canvas by Instructure Learning Management System (LMS), AJU emails through Microsoft Outlook, and corresponding course materials. A computer or laptop device is a requirement of enrollment in distance education programs at American Jewish University.

Device Recommendations:

For best performance, we recommend using a computer that supports the most recent browser versions. It is recommended to use a computer five years old or newer with at least 1GB of RAM. It is recommended to have a minimum Internet speed of 512kbps.

Apple Devices:

iPad (iPad2 or newer recommended*)

iPad Mini (Retina display suggested*)

iPhone (4s or newer recommended*)

iOS 13 or above is recommended.

*All device versions are technically compatible with the delivery application. However, older devices may be limited by memory and CPU requirements of a given book/file size. It is likely that students with iOS devices pre-iPad 2/iPhone 4 may experience diminished functionality of the delivery application.

Android Devices:

Phone & tablet devices utilizing the Android OS are compatible with the delivery application. Due to the wide variety of manufacturers and models, a standardized list of actual devices cannot be issued. Android OS 6.0 or above is recommended.

Desktop Readers (Mac and Windows):

These desktop reader applications require Adobe AIR to be installed and current on the machine. All tech specifications are related to same minimum requirements for Adobe AIR installation: https://help.adobe.com/en_US/air/build/WS5b3ccc516d4fbf351e63e3d118666ade46-7fee.html

Windows

2.33GHz or faster x86-compatible processor, or Intel Atom™ 1.6GHz or faster processor for netbook class devices Microsoft® Windows Vista® Home Premium, Business, Ultimate, or Enterprise (including 64 bit editions) with Service Pack 2, Windows 8 or higher Classic 512MB of RAM (1GB recommended).

Mac OS

Intel® Core™ Duo 1.83GHz or faster processor Mac OS X v10.7, v10.8, or v10.9 512MB of RAM (1GB recommended)

Questions about your device’s specifications and requirements may be directed to our IT Department at supportxoverture.comtarget="_blank". For all other inquiries, please contact your School Dean or the Academic Affairs Office at academicaffairsaju.edutarget="_blank".

Additional Technology Tools

Zoom

Zoom is a videoconferencing tool that your instructor may use to host optional synchronous class meetings or individual office hours with students. Be sure to download the Zoom application before starting your course. Check out the Zoom Getting Started Guide for questions or help resources.

Canvas LMS Course Troubleshooting Tips

If you have a question about any of your courses inside the Canvas LMS, such as submitting an assignment, taking a quiz, finding content, etc., start by doing the following:

Check out the Canvas Student Quick Guide .
Make sure you are using a supported browser with the latest version installed.
Check the Course Syllabus.
Check for related announcements from your instructor.
Ask your classmates via the Course Questions discussion board.

If you've done all of that and still have questions, then contact your instructor.

Technical Support

Contact the AJU Help Desk for technical questions.

The following links reference various AJU policies relating to the use of technology at American Jewish University.

American Jewish University reserves the right to make changes and updates to these policies as needed.